top of page

Refund Policy

​

PGP Next Level Foundation (a 501(c)(3) nonprofit organization) is committed to transparency and accountability with all donations, program fees, and contributions.

1. Donations

  • All donations made to PGP Next Level Foundation are final and non-refundable.

  • As a registered 501(c)(3) nonprofit, donations are tax-deductible to the extent permitted by law.

  • If a donation was made in error or with incorrect details (such as an incorrect amount or duplication), please contact us within 7 business days of the transaction. Refund requests will be reviewed on a case-by-case basis.

2. Event Registrations & Program Fees

  • Fees for events, workshops, or programs may be refundable under certain conditions:

    • Full refund if canceled by the participant at least 14 days before the event/program start date.

    • 50% refund if canceled 7-13 days before the event/program start date.

    • No refund for cancellations made within 7 days of the start date or for no-shows.

  • If PGP Next Level Foundation cancels an event or program, participants will receive a full refund or the option to transfer the payment to a future event or program.

3. Merchandise Sales (if applicable)

  • Refunds or exchanges on merchandise are accepted within 30 days of purchase for defective or incorrect items only.

4. How to Request a Refund

  • Email: [Insert Email]

  • Phone: [Insert Phone Number]

  • Provide the transaction ID, date, amount, and reason for the request.

bottom of page